About ten years ago, one of the minor but well known international car companies went out of business. Almost overnight, the resale value of the cars plummeted because of the fear that spare parts would no longer be available. This highlights the fact that consumers expect and demand . . .
Heard at a networking meeting this week – “Our new client told me that they did not realise that there was this much difference in the service offerings” The speaker was an accountant and this was his story. They had recently started working with a new client who had been with the another accountant for… Read More »