It’s happening . . . whether you like it or not.
So why not “get on-board” and start cutting your business overheads now.
Been on an air-plane lately?
They want you to book, pay and check-in online.
That’s how they can sell tickets to Sydney for $69 that cost $120 back in 1982!
Tried to access your bank account or pay some bills lately?
Did you notice that the only effective way to do it is online?
They’ll say they are making things easier for you, but it is also about cutting the huge overhead of having a teller standing behind a counter.
The Key Word is “ONLINE”
So what are you doing to:
1. make things easier and more convenient for your customers?
2. cut your business overheads?
Some possible options include:
If your business relies on customer appointments:
– Allow customers to make appointments online
– Allow them to change appointment times online
– Allow customers to pre-pay when booking online
– Send email and sms reminders to reduce no-shows
If your sales process relies on personal contact:
– Provide an online free-call option
If your product needs after sales support:
– Provide online instructions on how to use, etc
– Give downloadable user manuals
– Instal a Support Ticket system
How many other ways can you increase and improve the service you provide to your customers while reducing your running costs and overheads?
Why not give us a call to discuss your options . . .
So what should you do now?
Maybe nothing . . .
Maybe think about how you might be able to use this information to your advantage.
Talk with us at Hotpink Websites now about getting started now.
From The Hotpink Foundation – Hotpink Websites
Take Action Now…
Contact us now to get more traffic to your website.